Payments & Orders

Payment follows an approved order, not an anonymous transfer.

Every payment should be tied to a formal quotation, order or checkout record showing the customer, currency, amount, product scope and applicable payment terms.

Business orders

B2B customers may be offered approved bank-transfer or business-payment channels stated in the formal quotation or invoice. The payer should match the contracting customer unless a different payer is approved and documented.

Individual / consumer orders

Where online card or wallet payment is enabled for a market, the available methods are shown through the approved checkout or payment-provider interface. Availability can vary by country, currency and order type.

Deposits and balances

Custom manufacturing may use a deposit and balance structure. The percentages, due milestones and payment instructions are stated before the customer commits to the order.

Payment security

Do not send full card numbers, card security codes, online-banking passwords or one-time authentication codes by email. Payment credentials should be entered only through the applicable bank or approved payment-provider interface.

Payment questions

For payment verification or an order balance question, contact trading@zeruienergy.com and include the quotation or order reference.